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Privacy policy

GENERAL PROVISIONS

The legal basis for the processing of personal data results from the provisions of the GDPR (Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data on the free movement of such data and the repeal of Directive 95 / 46 / EC – General Data Protection Regulation).

6 point 1 lit. a) GDPR – this means that we process personal data on the basis of the consent held,
6 point 1 lit. b) GDPR – this means that we process personal data because they are necessary to perform the contract or to take action before its conclusion, at the request received,
6 point 1 lit. c) GDPR – this means that we process personal data in order to fulfill a legal obligation,
6 point 1 lit. f) GDPR – this means that we process personal data in order to perform legitimate interests.

Personal data controller:

Justyna Kosarga running a business under the name ACUSTORE, NIP 9492183346, 42-242 Marianka Rędzińska ul. Srebrna 1

Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Administrator – failure to provide in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy personal data necessary to conclude and perform a Sales Agreement or contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. Providing personal data is in this case a contractual requirement and if the data subject wants to conclude a given contract with the Administrator, he is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the website of the Online Store and in the Regulations of the Online Store; (2) statutory obligations of the Administrator – providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from performing these obligations.

DATA TYPES

For the proper provision of services, we need data such as:

first name and last name,
shipping address,
e-mail address and telephone number,
payment information,
company data if the purchase is made by an entrepreneur.

PURPOSE OF PROCESSING

The Customer’s personal data is necessary for the proper provision of services, in particular:

implementation of the shopping process in the acustore.pl store,
sending the newsletter,
registering on the website,
conclusion of a sales contract,
making settlements,
delivery of the ordered goods,
exercising consumer rights,
handling the return of goods and complaints,
handling requests that you send to us (e.g. via the contact form),
contacting you for purposes related to the provision of services,
sending commercial information (to an e-mail address or telephone number).

 

DISCLOSURE OF DATA TO THIRD PARTIES

Your personal data may be entrusted to entities cooperating with the ACUSTORE store to the extent necessary to provide services, for example to prepare the goods you ordered, carry out the payment process and deliver shipments. We never transfer your data, sell it or exchange it for profit or marketing purposes. Personal data is not transferred outside the European Union.

Third parties may be recipients of your personal data. These are:

  • Transport service provider / couriers: SENDIT S.A. Wagonowa 2B, 53-609 Wrocław; InPost S.A,  Wielicka 28, 30-552 Kraków; APACZKA / R2G Polska Spółka z o.o.,  F. Klimczaka 1, 02-797 Warsaw; Poczta Polska Spółka Akcyjna, Rodziny Hiszpańskich 8, 00-940 Warsaw; DPD Polska Sp. z o.o., Mineralna 15, 02-274 Warsaw; DHL Parcel Polska Sp. z o.o.,  Osmańska 2, 02-823 Warsaw; DHL Express Sp. z o.o.,  Wirażowa 37, 02-158 Warsaw, POCZTEX st. Rodziny Hiszpańskich 8, 00-940 Warszawa
  • Hosting provider: home.pl S.A., st. Zbożowa 4, 70-653 Szczecin.
  • Provider of electronic mail services: home.pl S.A, st. Zbożowa 4, 70-653 Szczecin.
  • Advertising Service Provider: Facebook Inc. 1 Hacker Way, Menlo Park, CA 94025, United States.
  • Provider of accounting services: PERFECTUM Artur Mucha st. Węczycka 11a, 42-202 Częstochowa
  • Provider of electronic payment services: ING BANK ŚLĄSKI S.A., st. Sokolska 34 /, 40-086 Katowice; PAYPRO S.A. st. Kanclerska 15, 60-327 Poznań.
  • Banking service provider: mBAnk, 60-327 Poznań, st. Kanclerska 15.

 

PERSONAL DATA PROTECTION

The administrator uses technical and organizational measures to protect the processed Personal Data, appropriate to the threats and categories of data protected, and in particular, protects the data against disclosure to unauthorized persons, processing in violation of applicable regulations and change, loss, damage or destruction.

The Administrator provides the following technical measures to prevent the acquisition and modification of Personal Data sent electronically by unauthorized persons:

a. encrypting the connection with an SSL certificate.

b. securing the data set against unauthorized access

c. encryption of data used to authorize the Customer.

d. securing access to the Account through the required login and password.

 

RIGHTS OF THE PERSON PROVIDING PERSONAL DATA

We guarantee the fulfillment of all your rights under the general data protection regulation, i.e .:

• the right to access your data

• the right to rectify data

• the right to delete data (to be forgotten)

• the right to request the restriction of processing

• the right to change data

• the right to transfer them,

• the right to withdraw consent to processing

You can withdraw your consent to the processing of personal data at any time in the same way as you expressed it. We will process your personal data until you withdraw your consent.

• the right to lodge a complaint

You have the right to lodge a complaint regarding the processing of your personal data by us to the supervisory body, which is the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

You can use these rights at any time.

 

HOW LONG WE KEEP YOUR PERSONAL DATA

We will keep your personal data for as long as you are an active customer. We store your data until you delete your account in the online store. Account deletion may take place at your request, but also if you withdraw your consent to the processing of your data, object to the processing of your personal data or request its deletion.

NEWSLETTER

The customer has the option of subscribing to our newsletter by providing an e-mail address and consenting to the processing of personal data for the purpose of sending commercial and marketing information by e-mail. Through the newsletter, we inform about our newest products or promotions. The customer may unsubscribe from the newsletter at any time by clicking on the link included in the newsletter received or by sending an e-mail to the following address: info@acustore.pl

PRIVACY QUESTIONS

If you have any questions about the Privacy Policy or data processing by ACUSTORE, please contact us by email. Please send your questions to the Administrator at info@acustore.pl

 

 

COOKIES

The ACUSTORE online store, like most websites, uses the so-called cookies (cookies). These files are saved in the memory of your device (computer, telephone, laptop, etc.), they allow, among other things, to use all the functions of the website, they do not change the settings of your device. The information recorded in cookies is used, among others for advertising and statistical purposes and to adapt our websites to the individual needs of the client. You can change cookie settings in your web browser. If these settings are left unchanged, cookies will be saved in the device’s memory. By using the appropriate options of your browser, you can delete cookies at any time and block the use of cookies in the future.

The administrator may process the data contained in cookies when visitors use the Online Store website for the following purposes:
1.identification of the Customers as logged in to the Online Store and showing that they are logged in;
2.remembering Products added to the basket in order to place an Order;
3.storing data from completed Order Forms, surveys or login details to the Online Store;
4. adapting the content of the Online Store website to the individual preferences of the Service Recipient (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites;
5. keeping anonymous statistics showing how to use the Online Store website;
6.remarketing, i.e. researching the behavior of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit they other websites on the advertising network of Google Inc. and Facebook Ireland Ltd .;

 

 

By default, most web browsers available on the market accept cookies by default. Everyone has the option to define the terms of using cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the option of saving Cookies – in the latter case, however, it may affect some of the functionalities of the Online Store (for example, it may be impossible to pass the Order path through the Order Form due to for not remembering the Products in the basket during the next steps of placing the Order).

The web browser settings in the field of cookies are important from the point of view of consent to the use of cookies by our Online Store – in accordance with the law, such consent may also be expressed through the settings of the web browser. In the absence of such consent, the browser settings for cookies should be changed accordingly.

Instructions for managing cookies depending on the browser used:

Opera: kliknij tutaj

Firefox: kliknij tutaj

Chrome: kliknij tutaj

Internet Explorer: kliknij tutaj

Safari: kliknij tutaj

 

 

GOOGLE ANALYTICS

The ACUSTORE online store uses Google Inc.’s network service analysis mechanisms. (“Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA”): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies that enable an analysis of the use of websites. This information collected by cookies is transferred to Google servers located in the USA and archived. The user can block the saving of cookies in the web browser. However, in this case, you will not be able to fully use all the functions of the website. The user can also block the saving of data collected by cookies regarding the use of the website (including the IP address) and sending them to Google, as well as the transmission of this data by Google by downloading and installing the plug-in available at the following link: https://tools.google. com / dlpage / gaoptout? hl = en

FACEBOOK

We use files administered by Facebook Inc. 1 Hacker Way, Menlo Park, CA 94025, United States: Advertising pixel tags, used by Facebook Inc. 1 Hacker Way, Menlo Park, CA 94025, United States. These are elements published in digital content, they enable the recording of information, e.g. about the activity carried out on the website, and the evaluation of the effectiveness of advertisements. Facebook Inc. pixel tag management is possible via Facebook in its user panel.

More information in this regard can be found here: https://www.facebook.com/policies/cookies/